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I have a separate Imaging and Sage Intergy server. The tapes look identical. Are they interchangeable?

April 25, 2011

Q. I have a separate Imaging and Sage Intergy server. The tapes look identical. Are they interchangeable?

Sorry, the answer is NO. The two servers use different backup software and format the tape differently. They are not compatible.

If you do swap the tapes the backup will fail and it will appear that you have a hardware problem or a bad tape, and those can be expensive to correct. To avoid this, make sure to clearly label the cases as Sage Intergy Monday- Friday and Imaging Monday- Friday.

You can also use a permanent marker to write on the cartridge itself. Don’t use labels as they can come off and get stuck in the tape drive.

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