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Lottery ticket worth millions lost in Medical office. Check online to see if it might be in yours.

May 20, 2011

Written By: Dave Corbeil
Sage Customer Support Technician

If you saw that headline, you would probably check out the website to see if it could tell you where money might be hidden in your office. So why not check payer websites to see if there is information that could improve your billing, or identify lost revenue.

Many large and some small payers have a web page with informational alerts as well as tips to make sure your billing goes through smoothly. On many, you can even sign up to receive any alerts through email. And getting ahead of any payer changes may help your practice avoid the additional cost and time delays associated with resubmitting rejected claims.

Some payers have even added online chat to check on claims or easy web forms to fill out and ask questions.  “Time is money,” as the old saying goes. Sitting on hold may help with your understanding of classical music but wouldn’t it be easier to ask the payer that same question through email or chat.

When you purchase a lottery ticket it only costs one dollar but it could reap millions. Reviewing some of the payer’s websites will only take a minute but could provide you with valuable insight, so start with your bigger payers (jackpot size.) Then move on to make sure all of your payers are optimized. Good luck!

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One Comment leave one →
  1. July 6, 2011 9:33 pm

    Interesting outlook.

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